Healthcare Industry

Healthcare organizations recognize the need to focus on agility, efficiency and speed-to-market with every communication sent to members. Producing communications that engage with members within a streamlined business process is no easy task, particularly if resources are limited and time is of essence.

Proven Expertise in Designing, Building and Delivering CCM Solutions

As a solution-focused partner with the deep expertise in customer communication management (CCM), companies of all sizes turn to BelWo to solve difficult programming issues, streamline workflows, or redesign documents to better engage with members.

Staffing resources to rapidly scale up

Taking advantage of BelWo’s staff augmentation services allows you to add staff to your teams based on the skills needed to support your initiatives. Having the ability to ramp up or down can help you fully leverage the CCM investment you already have in-house and meet changing demands of a dynamic industry without shouldering the cost and liabilities of additional full-time employees.

Support for today’s omnichannel requirements

From smaller scale document applications to entire omnichannel frameworks, BelWo can help design, build or support the implementation of customer communication solutions for all types of healthcare communications. Our goal is to keep your member communication processes at the highest level of data accuracy, quality and compliance by helping your internal team rapidly deliver comprehensively branded, regulatory compliant healthcare communications to members through their channel of choice.

BelWo has experience with all types of healthcare communications, including:

  • Member booklets
  • Welcome kits
  • Bills and statements
  • Explanations of benefits (EOBs)
  • Renewal Notices
  • MICR printing