Rijoy Manghat

Regional Head, North America

Rijoy.Manghat@belwo.com

Rijoy leads business operations, account management, presales, and service delivery across North America. With over 15 years of experience in CCM and IT services, he’s passionate about aligning tech solutions with business goals to drive client success.

A PMP-certified leader and former Capgemini professional, Rijoy joined BelWo in 2019. Outside of work, he enjoys personal development podcasts, family time, and walks with his dog, Cooper.

Blogs

3 min read

Rijoy Manghat

Transforming Client Communication: How BelWo’s ePresentPro Empowers Print Solution Providers and Credit Unions

Using CCM to Build a Churn-Resistant Customer Base

The Use of Contextual Messaging in Customer Communication Management

Leveraging Multilingual AI for a Better Customer Experience

Can AI Help Improve the Customer Experience? - Part 2

Enhancing CX in Utilities

Can AI Help Improve the Customer Experience?

5 Ways a CCM Platform Can Help Reduce Customer Churn

The Rise of the Self-service Customer: How CCM Can Empower Them

Mastering Customer Feedback with CCM

Personalizing Customer Communications in the Telecom Industry

Proactive Customer Retention: Leveraging CCM for predictive engagement

Customer Communication Management and Human-Centered Design: Mastering 360-Degree Engagement

Building Insurance Customers’ Loyalty through CCM

Inclusive Customer Experience – The way forward

Unveiling the Idea Behind CCM and Its Transformation to CXM