OpenText™ and CXM
OpenText™ has pioneered the creation of enterprise-centric CXM software. Its all-encompassing ecosystem of CXM technologies draws on the power of data analytics and AI to offer solutions for tackling complex digital transformation programs with confidence, allowing enterprises of all sizes to cater to every customer’s unique needs more efficiently. OpenText’s products enable seamless collaboration to organize, integrate, and protect data and content as it flows through business processes inside and outside an organization.
The focus of OpenText™ Experience Platform CXM is to deliver end-to-end CXM capabilities, taking things a step beyond CCM.
BelWo’s Offerings
Our experience spans across industries.
Find out how we can help your CXM journey!
Schedule a meetingWhy BelWo?
With 20+ years of experience in CCM, we have a keen understanding of the communications requirements of enterprises today. We are the right partner to help you build and implement solutions using OpenText’s CXM suite – putting you on the path to delivering an engaging customer experience, consistently. Wherever you might be in your CXM journey, we can equip you with the right tools to deliver robust communications. Here’s why we’re the right choice for you
Insight
We understand the CCM to CXM roadmap, helping you create a strategy to enhance your customer experience at every touchpoint of the customer journey.
Development
We are experienced in OpenText implementation and are adept at developing ideas to MVPs to address time-sensitive business requirements.
Integration
Our integration capabilities help businesses optimize workflows and bring efficiency into their customer communications, facilitating an omnichannel experience for customers.
Customization
We can build unique solutions for your enterprise using your existing CCM stack or our cloud-native technologies that future-proof your CX.
Support
We can help you implement OpenText™ Exstream™, multichannel communications, or an entire CXM ecosystem, lending our expertise at every step of the way.
Partner with BelWo Today
With BelWo as your dedicated technology partner delivering unique solutions tailored to your needs, you can be sure to drive growth, enhance your customer experiences and cultivate customer loyalty.
Reach out to us now to kick-start your CXM!
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