Exceptional Communications with BelWo Managed Services

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Managed Service Delivery Models

Today enterprises face increasing pressure to deliver personalized, timely, and compliant communications across multiple platforms. At BelWo, we make this transformation seamless with our scalable Managed Services for Customer Communication Management (CCM).

With deep expertise in leading CCM platforms, we help you simplify operations, optimize costs, and elevate customer experiences—all while maintaining strict compliance and ensuring operational excellence.

We offer three tailored service models designed to align with your infrastructure setup, licensing strategy, and business objectives.

model
01

Customer-Hosted, BelWo-Managed

Your infrastructure. Our expertise.

This service is ideal for organizations that want to keep hosting and licensing in-house while outsourcing their day-to-day operations to experts.
Key Services:
  • Data ingestion and transformation
  • Workflow and design (WFDS) development
  • End-to-end job execution and monitoring
  • PDF generation and secure delivery
Best Suited For: Enterprises seeking expert operational management while maintaining their existing infrastructure.
model
02

BelWo-Hosted, Customer-Licensed

Our cloud. Your license.

In this model, you retain the software license while BelWo provides secure, cloud-based hosting (AWS or equivalent) and full-service execution for faster, more efficient deployments.
Key Services:
  • Hosting, platform setup, and configuration
  • Secure data management and seamless integration
  • Workflow lifecycle execution
  • Regular platform updates and proactive maintenance
Best Suited For: Organizations looking to reduce IT overheads while accelerating implementation timelines.
model
03

Fully BelWo-Owned and Managed

Turnkey communication management.

Our most comprehensive, end-to-end solution—where BelWo manages everything, from licensing and hosting to workflow execution and secure communication delivery.
Key Services:
  • Aggregated licensing for cost-efficient scalability
  • Full data processing and execution ownership
  • Dedicated client portals for request tracking and approvals
  • Robust compliance and audit-ready controls
Best Suited For: Businesses looking for complete outsourcing with guaranteed SLAs and minimal internal dependencies.

Service Capabilities at a Glance

Our managed services combine automation, scalability, and personalization to help you achieve operational efficiency and customer satisfaction:

Integrated Communication Management

Seamlessly connect your ERP, CRM, or other enterprise systems with Quadient for streamlined data access and execution.

Omnichannel Output Delivery

Ensure consistent, responsive communications across channels—from email and print to mobile-optimized PDFs.

Personalized Messaging

Leverage dynamic templates and data-driven workflows to deliver targeted, meaningful communications.

Document Automation

Reduce turnaround times with reusable templates and intelligent automation.

Compliance and Risk Mitigation

Stay audit-ready with strict controls, WCAG 2.0 accessibility compliance, and version-controlled approvals.

Managed Services Brochure
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