News and Press Releases

Discover what's happening at BelWo.

What the press is saying about our work and about BelWo

January 3, 2023

The CCM Evolution: Changing Expectations, New Buyers & Different Options

CCM has come a long way since its early days when the industry exclusively focused on document composition and print communications. Fast forward thirty years, and the industry looks very different. From the standalone systems and disconnected data silos of its origins, the industry has evolved with CCM technology to provide customers with an omnichannel experience and businesses with...

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September 8, 2022

BelWo Presents “PSPs - What’s in Your CX Tool Kit?” at XPLOR22

BelWo Inc., a global managed services provider specializing in customer communications management (CCM), will be speaking at XPLOR22, an annual educational conference that focuses on strategies to transform the customer experience, bringing together end users, analysts, consultants, industry experts and vendors who share best practices and trends in the customer communications industry...

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April 18, 2022

The CX 360° Diet: Cleansing, Strengthening And Connecting Your Systems And Enterprise

The first quarter of 2022 is behind us, and many of us may have slid on the fitness resolutions we made in January. All of us reading this know that accountability is the key to successfully making changes. Just like consistent attention to our health is important, consistent attention to our business processes is paramount as well. There is still time to get your business in shape to address...

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March 28, 2022

The Great Resignation: An Opportunity To Reset?

It’s all over the news. Millions of people around the world are re-evaluating their careers. Many are moving into new fields, long-term employees are retiring early at record rates and some employees are just quitting. In November of this year alone, 4.5 million people have left their jobs. What has been named the “Great Resignation,” is resulting in a mounting labor shortage that is...

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March 22, 2022

BelWo Highlights Its Expertise In CCM And CXM Modernization At DSF‘22

At DSF’22, under the banner “Rethink CCM, Reimagine CX,” BelWo, Inc., a global managed services provider specializing in customer communications management (CCM), will be demonstrating how it is helping companies rethink the way they have traditionally looked at their customer experience (CX) strategy to ensure that every communication produced and delivered has a direct impact on business...

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November 10, 2021

BelWo To Exhibit And Speak On Leveraging The Full Value Of Your CCM Investment At XPLOR21

BelWo, Inc., a global managed services provider specializing in customer communications management (CCM), will be exhibiting and speaking at XPLOR21 from November 16-18 in St. Pete Beach, Florida. This year’s event will unite leaders in the customer communications industry to share best practices and trends with a focus on the future of customer communications. In Booth #23, BelWo will...

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October 27, 2020

Navigating the path to automation

Since the advent of the assembly line, manufacturers have looked for ways to continuously improve production throughput—the customer communications industry is no different. Through advancements in the quality, throughput and flexibility of digital equipment, communications providers now have new avenues of capacity. However, challenges still exist in processing data, expediting approval...

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October 21, 2020

Harvesting the Benefits of Your Technology Investment Starts with the Right Support

The birth of what we now know as customer communications management (CCM) began almost two decades ago with the ability to personalize what were then called “documents.” Over the years, those documents have evolved into complex CCM applications designed to support an enterprise’s initiatives to improve the customer experience. Though the best known (and probably most frequently utilized)...

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October 7, 2020

BelWo Helps Nashville-Based DNI Corp Meet The Demands Of A Complex CCM Billing Project

BelWo, Inc., a global managed services provider specializing in customer communications management (CCM), was chosen by DNI Corp out of Nashville, TN, to support the configuration and implementation of a complex ongoing billing project for a new client. DNI is a B2B service provider that offers innovative solutions for high-volume transactional customer communications and direct mail...

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