At DSF’22, under the banner “Rethink CCM, Reimagine CX,” BelWo, Inc., a global managed services provider specializing in customer communications management (CCM), will be demonstrating how it is helping companies rethink the way they have traditionally looked at their customer experience (CX) strategy to ensure that every communication produced and delivered has a direct impact on business goals. The event, a peer-driven, peer-reviewed and peer-produced educational event for document professionals, takes place April 4-6 at the Hyatt Regency O’Hare Chicago in Rosemont, Illinois.
In Booth #107, BelWo will highlight how its leading customer communications management (CCM) and implementation services are helping enterprises in a variety of high-volume communication industries, including insurance, healthcare and financial services, to increase their ROI on license investments and engage customers by modernizing their CCM processes. BelWo’s cost-effective approach to supporting the improvement of mission-critical customer communications processes with holistic and transformational customer experience management (CXM) services, results in a company’s ability to deliver hyper-personalized communications that enhance the customer experience while reducing costs.
In addition, the BelWo team will be on hand to share how its managed service capabilities, executed with a partnership attitude, are supporting companies experiencing today’s labor shortages. BelWo’s managed services offering is led by quality-assured and risk-managed full-service experts that can maintain and operate a part or all of the solution on a company’s behalf to ensure technology investments are reinforced with secure, stable, reliable performance.
On Tuesday, April 5 from 2:40 p.m. – 3:30 p.m. CDT, Gautam Kanwar, president and founder of BelWo, will present, “Mergers, Acquisitions & Leveraging CCM Integration.” This session will cover the challenges of integrating CCM processes after a change in company processes and will outline best practices for integrating systems through a case study on how a major property and casualty insurance company was able to consolidate under one unifying platform without interrupting service.
For more information about DSF ’22 or to register, click here.
Gautam Jit Kanwar, President, BelWo Inc. recently published an article in the fall issue of DOCUMENT Strategy. His authored article is mentioned on the cover of this issue, where he delves into cloud CCM, unpacking how the cloud could be leveraged to create a customer communication ecosystem that is intuitive and scalable.
BelWo, Inc., a global managed services provider specializing in customer communications management (CCM), announces it is exhibiting at the upcoming 2023 Document Strategy Forum (DSF), a peer-driven, peer-reviewed and peer-produced educational event for document professionals. This year, the event will take place May 22-24 at the hotel Le Méridien in Charlotte, North Carolina.
BelWo, Inc., a global managed services provider specializing in customer communications management (CCM), announces it has been positioned as a Leader in the 2023 Aspire Leaderboard™ for CCM-CXM Implementation Services. Aspire Customer Communications Services, a leading international consulting firm specializing in CCM and CXM industries, features six interactive grids placing...