BelWo, Inc., a global managed services provider specializing in customer communications management (CCM), announces it has been positioned as a Leader in the 2023 Aspire Leaderboard™ for CCM-CXM Implementation Services. Aspire Customer Communications Services, a leading international consulting firm specializing in CCM and CXM industries, features six interactive grids placing vendors into categories to help identify the best solution to meet an organization’s current and future needs.
BelWo is a U.S.-based boutique implementation firm specializing in CCM technologies that has followed the evolution of several of the leading CCM platforms over the last 20 years. The company’s strong partnership and long track record of successful delivery with Quadient and OpenText gives it unique insight and understanding into their CCM product capabilities and the intricacies involved in architecting, designing, implementing and operating scalable solutions. With over 200 consultants in the U.S., Europe and India, BelWo works directly with both enterprise clients and large service providers with multiple client implementations.
“BelWo is a well-established Quadient and OpenText Exstream implementor with extensive skills and a strong track record of delivery. Service providers and enterprises will find a strong design and implementation partner in BelWo, and at an attractive price, as it leverages its vast offshore development team,” said Kaspar Roos, CEO & founder of Aspire. “BelWo is particularly strong when it can be brought on during a project’s early stages. Nevertheless, BelWo’s expertise in assessing, troubleshooting and optimizing existing solutions to maximize its clients’ return on investment is equally valuable.”
BelWo is recognized in the industry for its migration services. The company draws on deep product knowledge and years of experience with arcane technologies and legacy systems to allow customers to fully understand their existing systems and go beyond a typical “lift & shift” migration, exploring new opportunities that more modern platforms offer. Additionally, as a part of its quality assurance services, BelWo has developed elaborate test scenarios and data sets to ensure both the accuracy and compliance of migrated systems. Similarly, with a successful track record in workflow and automation, BelWo extends the capabilities and scope that CCM vendors provide with in-house development and automation integration with line of business and data management systems, as well as direct output to archival, text/SMS and inventory management systems.
“We are honored to be recognized as a leader in the Aspire Leaderboard,” said Gautam Kanwar, president of BelWo. “Our mission has always been to empower businesses to deliver an exceptional customer experience by effectively leveraging their customer communications management platform into their communication strategy. This focus and the great satisfaction we have in helping clients meet their strategic CCM goals, reduce costs and improve the workflows of critical CCM processes has led to our ranking on this year’s Aspire Leaderboard.”
BelWo develops, deploys and manages customer communications management (CCM) solutions for enterprises and print service providers worldwide. Companies of all sizes turn to BelWo to support complex CCM initiatives that range from smaller-scale document applications to full-scale omnichannel digital experiences. As a solutions-focused partner with deep expertise in CCM, BelWo brings decades of experience in industries that include insurance, healthcare, financial services and retail. For information, visit www.BelWo.com and connect with BelWo on LinkedIn and Twitter.
Aspire Customer Communications Services is a boutique consulting firm specializing in the Customer Communications Management (CCM), Customer Experience Management (CXM), and Customer Journey Management (CJM) industries. Through deep market expertise and global insights, Aspire works with Enterprises; Software, Services and Solution providers; and Business Advisories and Private Equity Firms to help them achieve their CCM goals. Find more information about how Aspire is helping organizations navigate the complexities of the customer communications world at http://www.aspireccs.com.
BelWo, Inc., a global managed services provider specializing in customer communications management (CCM), announces it is exhibiting at the upcoming 2023 Document Strategy Forum (DSF), a peer-driven, peer-reviewed and peer-produced educational event for document professionals. This year, the event will take place May 22-24 at the hotel Le Méridien in Charlotte, North Carolina.
BelWo, Inc., a global managed services provider specializing in customer communications management (CCM), announced today that Brad Turner has joined the company in the role of vice president of transformation. In his new position, Turner will partner with BelWo’s executive team to advance the company’s ability to help its clients effectively use technology and digital tools to produce...
CCM has come a long way since its early days when the industry exclusively focused on document composition and print communications. Fast forward thirty years, and the industry looks very different. From the standalone systems and disconnected data silos of its origins, the industry has evolved with CCM technology to provide customers with an omnichannel experience and businesses with...