BelWo, Inc., a global managed services provider specializing in customer communications management (CCM), will be exhibiting and speaking at XPLOR21 from November 16-18 in St. Pete Beach, Florida. This year’s event will unite leaders in the customer communications industry to share best practices and trends with a focus on the future of customer communications. In Booth #23, BelWo will...
Since the advent of the assembly line, manufacturers have looked for ways to continuously improve production throughput—the customer communications industry is no different. Through advancements in the quality, throughput and flexibility of digital equipment, communications providers now have new avenues of capacity. However, challenges still exist in processing data, expediting approval...
The birth of what we now know as customer communications management (CCM) began almost two decades ago with the ability to personalize what were then called “documents.” Over the years, those documents have evolved into complex CCM applications designed to support an enterprise’s initiatives to improve the customer experience. Though the best known (and probably most frequently utilized)...
BelWo, Inc., a global managed services provider specializing in customer communications management (CCM), was chosen by DNI Corp out of Nashville, TN, to support the configuration and implementation of a complex ongoing billing project for a new client. DNI is a B2B service provider that offers innovative solutions for high-volume transactional customer communications and direct mail...
As credit unions continue to work toward digital transformation and the need to provide an omnichannel member experience, many face the challenge of how to handle the complexity of producing and delivering communications through the member’s channel of choice. Business-critical communications have become increasingly complex, with members now asking to receive them not only by print or email...
Document version control can be interesting. Ongoing official versions of the U.S. Constitution exist, for example, as do the drafts leading up to its initial adoption. The Constitution, like most documents we deal with each day, is a living communication used to make something official in a legally binding sense. “Legally binding sense?” – well, that part isn’t so much fun, but it is...
One might think that digital advances in technology have made it easy to push a button at one end of a customer communications management (CCM) system to create thousands of invoices, statements, customized correspondence and other complex documents and then deliver them with consistency through multiple channels. While technology has made it easier to produce and distribute documents...
BelWo President Gautam Kanwar to Participate in Panel on Modernizing Customer Communications Management at Quadient Global Conference DALLAS - Sept. 5,2019 BelWo Inc., a global managed services provider specializing in customer communications management (CCM), announced today that Gautam Jit Kanwar, founder and president of BelWo, Inc. will participate in a panel discussion exploring...
Migration from legacy systems to a single Customer Communications Management (CCM) platform can be challenging, but it is strategically important for today’s enterprises to have the ability to better communicate with customers. Here is a four-step approach to help eliminate the trial and error that often arises while performing a migration.