Gaurav Kashyap

Sr. Architect

Gaurav Kashyap is a seasoned professional with 10+ years of experience with BelWo, where he currently serves as a Senior Architect. Specializing in Customer Communication Management solutions, Gaurav excels in analyzing customer requirements and providing tailored communication strategies. His expertise lies in handling technical challenges and supporting teams, while also managing Quadient and Solimar resources. With multiple Quadient certifications under his belt, Gaurav has successfully delivered solutions for over 200 projects, including on-site visits and over 50 POCs and demos. His dedication to skill enhancement ensures clients receive cutting-edge solutions tailored to their needs.

Blogs
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Revolutionize Customer Interactions With OpenText Exstream Paperless Solutions

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Understanding Behavioral Science Helps Drive Effective CX/CCM Strategies

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Key Metrics for Evaluating the Impact of CCM Initiatives on Utilities’ Customer Experience

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AI and Empathy: Balancing Automation with Human Connection in CX

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Enhancing CX with a Customer-Centric Mindset in Document Automation Initiatives

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Balancing Print and Digital: Cost-effective Customer Communication Strategies for Today’s PSP

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The Future of Policyholder Experience: Leveraging Cloud for Advanced Customer Communication Management in Insurance

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Overcoming Challenges of Integrating AI into Utility Customer Communications

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The Three Wins: How CCM Benefits Your Business, Customers and Regulators

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Mastering Customer Engagement with Customer Journey Mapping

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Personalization in Power: Elevating Customer Engagement in Utilities

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Elevating Customer Experience: The Quadient-Salesforce Integration Revolution - Part 2

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Elevating Customer Experience: The Quadient-Salesforce Integration Revolution - Part 1

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The Need for Robust Document Quality Control Systems

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From Creation to Completion: Streamlining Document Composition in CCM

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Mastering Customer Communications: The Ultimate Guide to Choosing the Right CCM Platform

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The Power of Crafting Your Solution with Quadient Scaler

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Maximize Efficiency with Quadient Inspire Interactive Dashboard

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Leap Into the Cloud with Quadient Inspire Evolve

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Overcoming Challenges and Achieving Personalization Excellence with Quadient Inspire Interactive

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Leverage the Power of Quadient Inspire’s Advanced Connectivity: By Integrating with Existing Business Tools

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Leverage the Power of Quadient Inspire’s Advanced Connectivity

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