Lavnish Gautam

Sr. Architect

Lavnish Gautam is a seasoned IT professional with over ten years of experience at BelWo, serving as a Senior Solution Architect and Project Lead. Specializing in Customer Communication Management (CCM) Solution architecture, Lavnish holds an impressive 15 Quadient certifications and 2 SmartComm certifications. His expertise spans across key sectors including Healthcare, Insurance, Utilities, and Banking. Lavnish has a remarkable track record, having successfully delivered over 200 projects and 70 proof-of-concepts (POCs) for a diverse clientele. Beyond his technical support role, he is an active contributor to BelWo’s Research and Development (R&D) department. Committed to excellence, Lavnish plays a crucial role in upholding BelWo's internal CCM audit and Code review processes, ensuring the highest standards in CCM solutions and practices.

Blogs

3 min read

Proactive Customer Retention: Leveraging CCM for predictive engagement

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3 min read

The Impact of CCM on Healthcare Costs

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