Mankiran kaur

Solution Architect

I’m a Solution Architect specializing in the Quadient suite, with over 8 years of experience and 8 Quadient certifications. I’m passionate about designing impactful, efficient customer communication solutions that help businesses connect with their customers. When I’m not working, I love traveling and exploring new places.

Blogs
3 min read

The Role of Generative AI in Transforming Omnichannel CCM

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Leveraging Multilingual AI for a Better Customer Experience

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AI and Cloud: Transforming Customer Communications with Automation and Analytics

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Can AI Help Improve the Customer Experience? - Part 2

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Can AI Help Improve the Customer Experience?

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AI and Empathy: Balancing Automation with Human Connection in CX

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Overcoming Challenges of Integrating AI into Utility Customer Communications

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Exploring the Synergy of AI and CCM

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Unleashing the Benefits of AI and CCM Integration with the OpenText™ Platform

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Transforming Claim Processing in the Insurance Sector with CCM

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