Shweta Gupta

Associate OpenText Head

Shweta, working as the Associate OpenText Head at BelWo Inc., boasts an extensive track record of over a decade in the field of customer communication management (CCM). Her specialized expertise centers predominantly on OpenText Exstream, but she also possesses adeptness across various other CCM platforms, including Quadient Inspire and MessagePoint. Shweta's commitment transcends the realm of technical prowess; she firmly believes that the fusion of technology and strategic communication strategies has the potential to amplify customer experiences. Shweta's professional journey has encompassed diverse sectors, encompassing the nuances of insurance, finance, and telecommunications. This well-rounded exposure equips her with a comprehensive understanding of the intricacies within these industries.

Blogs
3 min read

Best Practices for Implementing CCM Managed Services with OpenText Exstream

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How OpenText Exstream Can Orchestrate a Successful Total Experience

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3 min read

Salesforce and OpenText Exstream Integration: A Powerful Combination

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3 min read

OpenText™ Exstream™ Empower Vs. Live: Which Editor is Right for You?

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4 min read

Exploring Cloud Based CCM Strategies - Part 2

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4 min read

Mastering Content Creation with OpenText™ Exstream™ Content Author

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5 min read

Transforming Insurance Customer Communications with OpenText™ Exstream™

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Master Your CCM Strategy with OpenText™ Exstream™

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Integrating OpenText™ Exstream™ and CRM Systems: Elevating Customer Experience

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Empowering Accessibility with OpenText™ Exstream™

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3 min read

Embracing the Cloud: Advantages of OpenText™ Exstream™ 23.3 Cloud-Native Over On-Premises

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